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 DEVELOPING  STRATEGIC PLANS FOR EFFECTIVE UTILIZATION OF RESEARCH REACTORSD. RIDIKASDepartment  of Nuclear Sciences and Applications
 International Atomic  Energy Agency, Vienna  International Centre, PO Box 100
 1400 Vienna, Austria
 E-mail: d.ridikas@iaea.org ABSTRACTStrategic plans are indispensable documents for  research reactors (RRs) to ensure their efficient, optimized and well managed  utilization. A strategic plan provides a framework for increasing utilization,  while helping to create a positive safety culture, a motivated staff, a clear  understanding of real costs and a balanced budget. A strategic plan should be  seen as an essential tool for a responsible manager of any RR, from the  smallest critical facility to the largest reactor. In fact, not only is it a  document that can provide justification for the operational funding required  for the facility, but it is also a powerful means of management control for all  activities relating to the facility.  A  well prepared strategic plan will also provide on-going benefits to the  facility management. However, due to its evolutionary nature, a strategic plan  is a dynamic process, and therefore the plan will require monitoring and  regular update to be truly successful. In conjunction with this year’s planned revision of  IAEA TECDOC-1212 on “Strategic Planning for RRs” (2001), and in order to  reflect the current status and trends in RR utilization and management, a group  of international experts has reviewed 37 strategic plans submitted by RR  managers in 2013-2014. The resulting suggestions and recommendations were  communicated to the originators for their consideration. Each strategic plan  document was reviewed against the requirements of TECDOC-1212. Results were tabulated  for each document individually and recommendations for improvement were  communicated to the originators. The detailed review also indicated a scoring  range from well-prepared strategic plans that required only a limited amount of  attention and others which were notably insufficient in their preparation. As a follow up to the review, two interregional  workshops were organized in July 2013 and October 2014. They gave for the a  great number of participating RR facility managers from close to 30 Member States  the chance to share experiences, lessons learned and good practices in  developing and implementing strategic plans at their facilities. The lively  meetings, packed with experts’ lectures, country presentations and round table  discussions, resulted in tangible suggestions and recommendations regarding how  strategic plans should be prepared, revised and implemented. The concrete  examples and case studies also provided additional input to how the TECDOC-1212,  presently under revision, needs to be improved.  This paper will present in detail the results and  lessons learned from the IAEA efforts to help the RR facilities developing  strategic plans for effective utilization, provide review and advise services,  organize national and regional stakeholder/user workshops, prepare further  guidance and recommendations, document and publish guidance documents and other  supporting materials. 1.         IntroductionThe IAEA is convinced  of the need for Research Reactors (RRs) to have strategic plans (SPs) for their  utilization and has regularly issued a series of publications to encourage  facility managers, operators and stakeholders in this regard. The first  publication of “Strategic Planning for Research Reactors” was released as  TECDOC-1212 in 2001 [1]. In the meantime, planning the utilization and  administration of RRs has changed according to how new technologies, business  strategies and organizational structures have developed. The IAEA has also  sponsored several meetings and workshops to facilitate the exchange of expert  advice and local circumstances in order to improve the concept of research  reactor strategic plans and their implementation. The outcomes of these  meetings identified the need to revise the original TECDOC-1212 and to publish  a new version that will provide an improved approach to assist both existing  and new research reactor operating organizations. Such an approach would enable  reactor management to determine more accurately the state of existing reactors  or the intended operation of new facilities. At the same time, management could  identify the capabilities of their research reactors and match these to  stakeholders’ needs and establish the feasibility of supplying such needs.  Management could then also establish a long term vision that would not only  accomplish optimized utilization of the research reactor but would also promote  the sustainability of the reactor and its ancillary facilities. The review of the  original TECDOC-1212 was also strongly recommended by the Technical Working  Group on Research Reactors (TWGRR). Although the original TECDOC-1212 only  focused on enhancing the utilization of existing RRs, this updated version now  also provides guidance on how to develop a strategic plan for a new RR and will  be of particular interest for organizations which are preparing a feasibility  study to establish such a new facility. This revised publication, therefore,  now complements the recently published RR Milestones document [2] and  contributes to the important set of technical documents and guidelines  recommended for new RR facilities. In addition, the concepts of the recently  issued document on RR applications and utilization [3] are incorporated in this  revision. The latter report brings together many of the current uses of RR and  enables a reactor owner or operator to evaluate which applications might be  possible with a particular research reactor facility. An analysis of a research  reactor’s capabilities, both existing and potential, is an early phase in the  strategic planning process. This paper presents some major results and lessons  learned from the IAEA efforts to help the RR facilities developing strategic  plans for effective utilization, provide review and advise services, organize  national and regional stakeholder/user workshops, prepare further guidance and  recommendations, document and publish guidance documents and other supporting  materials. 2.         Review of SP documentsAssistance in preparation and review of SP  documents is available as an IAEA service provided to the RR facilities. Indeed,  SPs for RRs are key documents to ensure their efficient, optimized and well  managed utilization - this applies to both existing and newcomer RRs. Newcomers  benefit from a strategic plan by the justification of the project and by  clarified definition of the specification of the RR and its ancillary  facilities in order to optimize its future utilization. On the other hand,  existing RR could benefit by re-evaluation of stakeholder needs in order to  both continue operation and to optimally increase its utilization.   In conjunction with this year’s planned revision of  TECDOC 1212 and in order to reflect the current status and trends in RR  utilization and management, a group of international experts has reviewed 37  strategic plans submitted by RR managers around the world. The resulting  suggestions and recommendations were communicated to the originators for their  consideration. Each strategic plan document was reviewed against the  requirements of TECDOC 1212. Results were tabulated for each document individually  and recommendations for improvement were communicated to the originators. The  detailed review also indicated a scoring range from well-prepared strategic  plans that required only a limited amount of attention and others which were  notably insufficient in their preparation. In practice, the review of  each individual SP document was completed according to a sufficiency scale (0  to 10) of section content according to the IAEA TECDOC-1212 proposals with the  results tabulated for each SP. The outcome of this allocated review also  indicated a range from “well-prepared SPs that required some attention with  overall average, say, above 5” to some SPs which were “totally insufficient in  their preparation with overall average, say, below 5”. A selective ranking system  based purely on average of un-weighted scores is given in Table 1 for  comparison of the levels of SP sections-areas completed by the various  facilities. The numbers are the granted points (from 0 to 10). Table 1 also  includes specific country average for all required sections-areas (grey  column), number of zeros for not included chapters-areas (bright-blue column)  and section-area averaged score by all considered countries (last line). Table  1: The levels of SP sections-areas completed by the various  facilities 
The involved experts recommended that the IAEA provide suitable feedback  to each individual facility regarding the level of the SP preparation to still  receive attention before the forthcoming workshop and then to address any  outstanding shortcomings at the workshop and assist the applicable RR managers  to complete their SPs to the required levels of sufficiency. From Fig. 1 one can clearly observe that “Marketing”, “Finances”,  “Action plans” and “Potential stakeholder needs” are the areas where the most  attention is required by all.   
Figure 1: Un-weighted performance of SP sections-areas, averaged over all RR facilities  which submitted their SP for review. Other observations by the experts were: 
                
                  Most reports       were submitted following the IAEA template – but
                  
                    A few countries        provided strategic plans in a different layout to that requested;
                    The general        recommendation remains that these countries adapt their information to        the IAEA TECDOC-1212 and provided format. 
                  Most countries       completed several of the seventeen sections, but not all countries provided       all information requested;
                  Several       countries referred to Annexes to their report but these were not received       by the IAEA (and subsequently not made available to the reviewing experts);
                  Although several       SPs had been dated as prepared in 2012 or later, many of the others were       outdated, some very much so and had obviously not received the necessary       managerial controls to ensure implementation;
                  Although several       of the SPs reviewed applied the IAEA template there were very few that       satisfactorily addressed all the review requirements of the performance       indicators;
                  The current       status of the facility was generally well described in the SPs, as well as       the analysis of Strengths, Weaknesses, Opportunities and Threats (SWOT) of       the facility;
                  Potential       capabilities, strengths and opportunities on one hand and potential       stakeholder needs are not always clearly correlated to one another;
                  Quantitative       information on existing capabilities and existing stakeholder needs is       often absent;
                  Operating       schedules are missing, as are characteristics of facilities (e.g. neutron       fluxes, maximum source strengths that can be handled), presence of       auxiliary facilities such as hot cells or radioisotope processing plants;
                  It is difficult       to draw conclusions on existing stakeholders’ needs if no information is       given on, e.g. how often irradiations have to be provided, how many       students are trained, how many samples are irradiated for NAA, etc.
                  The principal       objectives – and derived specific objectives - mostly are based on the       strengths and opportunities. However, many facilities report concerns in       their SPs how the existing experience can be fostered, or expanded, but       such weaknesses or even threats are considered only in a few cases as a principal       objective for actions;
                  Both the       specific objectives and derived action plans often contain sufficient       detail, but the ones drafted using the Template’s tables demonstrate that       they were drafted with attention to realization;
                  It is at least       remarkable that only one facility explained in detail their outreach and       marketing strategy and actions. This component was not specifically addressed       as a mandatory item in the IAEA Template;
                  It is       regrettable that facilities did not take the initiative of adding       marketing strategy to their SPs. This, together with the fact that almost       all facilities literally copied the IAEA template text for the executive       management statement, i.e. without any facility-specific notes, may raise       the question whether the SPs have been reviewed at the highest executive       level. 3.         Follow up workshopsAs a follow up to the review process of the  received SPs, two interregional workshops were organized in July 2013 and  October 2014. Altogether, they gave for the a great number of participating RR  facility managers from close to 30 Member States the chance to share  experiences, lessons learned and good practices in developing and implementing  strategic plans at their facilities (Fig. 2). The concrete examples and case  studies also provided additional input to how the TECDOC-1212, presently under  revision, needs to be improved.   Figure 2: Photo of participants and experts attending the  IAEA Training Workshop on
 “Development of Research Reactor User Communities and  Industrial Partnerships”
 IAEA Headquarters, Vienna, Austria, 13–17 October 2014.
 The workshops also  allowed facilitating the exchange of experts’ advice and local circumstances in  order to improve the concept of RR strategic plans and their implementation.  Such an approach enables reactor management to determine more accurately the  state of existing RRs or the intended operation of new facilities. At the same  time, management could identify the capabilities of their RRs and match these  to stakeholders’ needs and establish the feasibility of supplying such needs.  Management could then also establish a long term vision that would not only  accomplish optimized utilization of the RR but would also promote the  sustainability of the reactor and its ancillary facilities. The following is a summary of the issues raised during the feedback  session from the workshop participants regarding lessons learned during the  expert and participant presentations and discussions. 
                
                  The topics effectively covered SPs over the  full range of RRs:
                  
                    From “Small” to “Big”, and of various  statuses from 
                    Planned, Under construction, Operational  (both well-utilised and under-utilised), Shutdown, to Being Decommissioned 
                  There was in most cases a need for a national  strategy and vision to enable the RR SP to be effectively applied
                  Most (all) RRs were dependent on Government  funding
                  Assistance is readily available to help RR  management - but managers need to be proactive
                  The choices among E&T / R&D / and  Irradiation Services (IS) and Isotope Production (IP) are not always that  simple
                  
                    The preferred government strategy is rather  E&T than R&D
                    There is often insufficient funding to carry  on these activities
                    IS and IP are generally considered for income  generation
                    The RR remains as a service provider for the  above and is not the service/product originator 
                  Common problems experienced across the RR SP  profiles presented:
                  
                    Funding
                    Loss of Personnel and expertise – Retirement,  Relocation to industry
                    Ageing of staff and systems                    
                    Ability to find stakeholders/users and  increase utilisation                    
                    Extended shutdown situation. The workshop participants together with the experts  also formulated a number of follow up recommendations to the teams involved in  drafting facility SPs, namely they should: 
                  
                    Revise their       SPs according to the expert review comments and the lessons learned during       the workshop;
                  Follow-up the       draft SPs by implementation, progress monitoring and evaluation, and review       by facility’s own committee;
                  Share the       lessons learned with relevant staff, top down and bottom-up;
                  Quantify       capabilities, existing and future stakeholder’s needs; the latter in close       communication with those stakeholders. If applicable, make an inventory of       radionuclides and sources (and their strengths) imported and in use in the       country;
                  Establish and       quantify the performance indicators for monitoring progress and provide       baseline values for the status in the reference year;
                  If       applicable, initiate awareness building on RR utilization at universities       and the public. If applicable, publish in the social media success stories       of social-economical relevance;
                  Consider       professional help in marketing, advertisement and sales;
                  Consider       finding stakeholders also outside the country.   4.         Review of the IAEA TECDOC-1212 As one of the key outcomes  of the SP review meetings/workshops, it was identified that there is a need to  revise the original TECDOC-1212 and to publish a new version that will provide  an improved approach to assist both existing and new RR operating  organizations. The review of the original TECDOC-1212 was also strongly  recommended by the Technical Working Group on Research Reactors (TWGRR). The  Agency, in addition to the above mentioned follow up workshops, has organized a  dedicated consultancy meeting (in May 2014 in Vienna), where a group of  international experts have proposed and provided inputs to the following new  structure of the future IAEA publication:  Part 1 – Guidelines: The  purpose of this part is to put the formulation of a strategic plan into  perspective, to provide a rationale for the development of a strategic plan and  to give an overview of the process. Part 2 – Preparation of a Strategic Plan: The second  part of the document is a more detailed guide. It gives a suggested format for  the plan and describes the considerations and content of each section. Selected  question sets are used which aim at assisting the facility management in  tailoring the plan to meet its needs. Part 3 – Guidance on Specific Topics: The third  part contains guidance on how to evaluate the financial implications to operate  the facility, increase stakeholder awareness of the existence of the facility  and how to attract stakeholder utilization. As mentioned above, a change in  management and personnel mind-set is sometimes necessary - this is also  described in this part of the document.                 In  addition, several Annexes have been added to this revised version of the  document and include examples to clarify the methodologies discussed in the  document and to thereby assist the preparers of the strategic plan: 
                
                  Annex 1: Some  strategic considerations that could be taken into account for the strategic  plan’s preparation;
                  Annex 2: A template  as an example of a typical strategic plan’s layout;
                  Annex 3:  Clarification of the application of Strength-Weakness-Opportunity-Threat (SWOT)  analysis and the relevant Probabilistic Risk Assessment (PRA) evaluation;
                  Annex 4: A typical  questionnaire as an example of surveys required to determine capabilities and  competencies required for a new nuclear center;
                  Annex 5: An example  of evaluation methodologies for Key Performance Indicators (KPIs) required for  a research reactor’s utilization;
                  Annex 6:  Clarification of the concept of Eliminate-Reduce-Create-Raise (ERCR) analysis  for achievement of an objective with a typical example; and
                  Annex 7: A completed  (but filtered) strategic plan from an operational research reactor. The schematic structure  outlined below in Figure 3 is an illustration of the revised approach that  should be considered when regarding the development of a strategic plan and its  intended outcome. The outcome (roof) of a successfully implemented SP must  result in optimized Utilization and Sustainability of the RR during its  lifetime. This can only be achieved if the support system (pillars) of the  applicable Stakeholders are sufficiently well developed to ensure  implementation – e.g. by utilization of irradiation services, existence of R&D  projects, and need for Education and Training (E&T) activities. A sound  basis (foundation) for the structure is built according to the Stakeholder  Engagement (through their needs and interests) which ensures that the resources  are made available. These resources are normally the facility itself, funds  required and the staff operating and supporting the on-going activities.  Finally, it must be emphasized that the methodology  for the preparation of a strategic plan as identified in this revised document  is purely a guideline and is not mandatory – unless it is a specific requisite  by the IAEA when evaluating requests for technical/financial assistance. The  IAEA does not expect general publication of plans or public disclosure of the  information contained therein. The IAEA, however, recommends that it will  prioritize support requests for new ancillary facilities or equipment for RR  utilization if they are accompanied by a strategic plan clearly demonstrating  that the items requested are necessary to achieve the objectives of the plan.  Figure 3:  Modular approach for the strategic plan of a  research rector.
 6.         ConclusionsThe IAEA is convinced  that the long-term sustainability of many RRs around the world depends upon the  development and implementation of an effective and achievable SP for their  utilization. It is hoped that the revised guidelines on how to prepare,  efficiently monitor and successfully implement the SPs for RR facilities together  with the offered IAEA services in preparation and review of SP documents will prove  to be a key element to enhance RR utilization and ensure long term  sustainability of the products and services these facilities can provide.    References[1] INTERNATIONAL ATOMIC ENERGY AGENCY, Strategic  Planning for Research Reactors — Guidance for Reactor Managers, IAEA TECDOC  Series No. 1212, IAEA, Vienna (2001); presently under review with the new  publication expected in 2015. 
 [2] INTERNATIONAL  ATOMIC ENERGY AGENCY, Specific considerations and milestones for a Research  Reactor project, IAEA Nuclear Energy Series No. NP-T-5.1, IAEA, Vienna, (2012).
 [3] INTERNATIONAL ATOMIC ENERGY AGENCY, Applications of Research  Reactors, IAEA Nuclear Energy Series, NP-T-5.3, IAEA, Vienna (2014). 
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